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Potential Carrier Delays

We're anticipating a busy holiday season with potential shipping delays due to global supply chain challenges. We recommend shopping early for a worry-free experience. Thank you for shopping with us this year!


— Your Boeing Store Team

Store Pick Up

Get your items faster with free in-store pick up

1) Select your store on the product details page, select "Pick up at store." Click the "Add to Cart" button.

2) You'll receive an email when your order is ready for pickup. We'll hold your order for 7 days, so stop by soon!

Get it delivered

Can't pick up? No problem. We'll deliver your items right to you!

Below are estimated shipping times for in-stock merchandise to be shipped from our warehouse.

Most orders are processed within 2 business days, then shipped.

Delivery Methods 

Deliveries are subject to carrier delays and weekend delivery is at carrier discretion. Most orders are processed within 2 business days. "Business days” are defined as Monday–Friday, excluding holidays.

Delivery Method

Order Processing times

Expected Delivery

Standard Ground

2 business days

4–8 business days after order placed

Express Shipping

1–2 business days

3–5 business days after order placed

International Shipping

2 business days

Varies per country

 

Estimated Shipping Rates 

Shipping rates increase as product quantities or size increase. These are estimates only (rate at checkout may vary).

*Business days are Monday–Friday. Shipping estimates not guaranteed; based on the day an order ships, not the day an order is placed.

U.S. Shipping

Starting Shipping Rates 

Standard Shipping (3–7 business days*)

$5.00 and above

Express Shipping (2–3 business days*) 

$10.95 and above

Alaska and Hawaii

add $5.00 to rates above

 

International Shipping

Starting Shipping Rates 

Asia 

$21.50 and above

Canada

$16.50 and above

Europe

$21.50 and above

Outside of Asia, CA, and EU

$26.50 and above

Frequently Asked Questions

  • How will I know when my order is ready for pick up?

    We'll send you an email as soon as your order is ready.

  • How long will I have to pick up my order?

    We'll hold your order for 7 days, so stop by soon!

  • Can I request curbside pick up?

    Not all stores offer Curbside Pickup, please follow the instructions on your order email notification or call the store directly for more information.

  • What happens if I don’t pick up my order?

    We will cancel your order and return items to our inventory. Your order will be refunded to the original payment method. If you paid with a Boeing Employee payment method the refund will be in the form of store credit.

  • Shipping options at Boeing Store?

    We pride ourselves on the quick handling of your orders, most items ship after 2 business days (we do not ship on Saturdays, Sundays or U.S. holidays). Boeing Store offers standard ground (3-7 business days) or express air (2-3 business days) and Express Air is not available for P.O boxes. Deliveries are subject to carrier delays and discretion about weekend delivery.

  • Do you ship internationally?

    Boeing Store's ships to over 200 locations worldwide. Here's a list of areas that are not covered by our shipping zones (meaning we are unable to ship to these areas):

    Algeria, Argentina, Ascension Island, Belarus, Caribbean Netherlands, China, Estonia, Georgia, Hong Kong SAR, India, Indonesia, Lebanon, Libya, Macao SAR, Mexico, New Zealand, Russia, Somalia, South Sudan, Sudan, Tristan da Cunha, Turkmenistan, and Ukraine.

    Shipping Rates

    International shipping rates are calculated at checkout and it takes a number of factors into account, including shipping speed (standard/express), number of items purchased, and the destination location/region.

    Shipping Speed.

    The shipping speed for international shipping varies widely. It can take 7-14 business days to deliver -- sometimes faster, sometimes slower depending on where you are and how long your local customs office takes to process it. Customs and Import Duties on orders shipped outside the U.S., your packages are subject to the customs fees and import duties and they differ per country. These charges are always the responsibility of the receiver. Additional charges for customs clearance must be borne by the recipient. The Boeing Store and its carriers do not control these charges and cannot predict what they may be.

    If your order is a gift, please note that the cost of the item is still stated on the customs form, as required by law.

    Please note: Orders being shipped to a Domestic APO addresses will be delivered by USPS only.

  • After my order is placed, can I change my shipping address?

    As soon as you place your order, we start working on it right away. Unfortunately, we can't make changes to an order once it's placed. In limited circumstances with specific carriers, we can request a package intercept but cannot guarantee any changes. Contact us as soon as possible for assistance - email: CustomerService@boeingstore.com

  • Status of my order?

    An Order Confirmation email is sent after you place an order and a Shipping Confirmation email is sent once the package leaves our warehouse with tracking information. Most orders are processed after 2 business days and then shipped.

    *Business days are Monday through Friday. Ship estimates not guaranteed; based on day this order ships, not the day of order.

  • How do I return and item that was purchased on Boeingstore.com?

    If for any reason you are not satisfied with your purchase, you may return the item within 30 days of purchase. All credits will be made on the card originally used on the order, or in the form of store credit (for employee payment methods). ALL SALES ARE FINAL ON CLEARANCE MERCHANDISE; no returns
    accepted.

    To start a return online, please visit our Return Center and enter in your web order number (Ex: Web-123456) and shipping zip code. Most returns are processed within 5 days of receipt of the returned item.

    You can also visit our full Return Policy for more information regarding refunds etc.

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