Help with Pickup & Delivery

CONTACTLESS PICKUP ✧・゚

at select store locations. When you are ready to check out online, select "Store Pickup".

Please visit our Store Locator page for the most up-to-date store hours.

HOLIDAY SHIPPING CUTOFF TIMES

you might not receive your order by December 24th, but it's never too late for gifting.

Exclusions

Offer only valid at BoeingStore.com. No minimum purchase required. May be responsible for shipping costs on returned merchandise. Shipping offers only apply to standard ground delivery to a single address. Offers only valid for orders shipped within the contiguous U.S. Shipping offers do not apply to bulk orders. Some large or bulky items may incur oversized shipping charges. May not be available for shipments to APO/FPO addresses or P.O. boxes. Additional charges apply for all other shipping options and destinations. Promotional offer may be modified or terminated at any time without notice. No rain checks.

WHERE'S MY ORDER? ⛟

⚞Track Your Order

FREQUENTLY ASKED QUESTIONS

How soon can I expect to receive my order with Standard U.S. Shipping?

For Domestic orders, Boeing Store offers standard (3-7 business days) or express air (2-3 business days). Express air is not available for P.O boxes. Please take into account of order processing times. Most orders will be processed and shipped within 1 to 2 business days after your order date (does not include Saturdays, Sundays or U.S Holidays). Deliveries are subject to carrier delays and discretion about weekend delivery. View our US Shipping Chart to see rates.

Order Processing Times
Standard Shipping: Please allow for 4–10 business days from placing your order to delivery (some delays may occur).

Order Processing time: 2 business days
Shipping time: 2–8 days

Express Shipping: Please allow for 2–3 business days from placing your order to delivery (some delays may occur).

Order Processing time: 1–2 business days
Shipping time: 1–2 days

Boeing Employee Alternative Payment: Depending on shipping option selected, please allow for 6–13 business days from placing your order to delivery (some delays may occur).

Order Processing time: 5 business days, dependent upon proper completion of Alternative Payment form.
Standard shipping time: 2–8 days
Express shipping time: 1–2 days

What are your rates for International Shipping?

View our International Shipping Chart to see rates.
On orders shipped outside the U.S., your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the responsibility of the receiver. Additional charges for customs clearance must be borne by the recipient. The Boeing Store and its carriers do not control these charges and cannot predict what they may be. If the recipient does not pay the duties, they become the responsibility of the customer placing the order.

Orders under $2,500 and 150 pounds (weight) are shipped via UPS International to most countries and via FedEx International Economy to: AU, BH, BN, CA, CY, EG, GU, ID, IL, JO, KR, KW, LB, MY, MM, NZ, OM, PH, QA, TH, TR, AE, VN, and YE.

Orders over 150 pounds per parcel or more than $2500 may require special arrangements and fees with a freight forwarder.

It is important to know that each country can calculate duties/taxes differently. Some are based on just the value of the goods, others assess based on CIF terms and some add a "disbursement or administration" fee. And some add a "value added tax" charge that is regulated by the inbound country along with duties and taxes. Please contact your local customs office for information.

Brazil Customers: All packages including standard mail shipments into Brazil are being assessed destination duties and taxes by local authorities. Unfortunately we cannot predict these charges.

For products shipped internationally: Please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from BoeingStore.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. If your order is a gift, please note that the cost of the item is still stated on the customs form, as required by law.

STILL HAVE QUESTIONS?

Visit our Contactless Pickup & In-Store Shopping page for more up-to-date information.